Create a free BetVouch account, find the casino you want to review using the search bar or the casino directory, then click "Write a Review" on the casino's profile page. You'll be asked to rate the casino across several categories and write a summary of your experience. The whole process takes about five minutes.
Yes. BetVouch requires an account to post a review. This lets us contact you if your review is flagged for a moderation check, and it prevents the same person from posting multiple reviews of the same casino. Registration is free and takes under a minute.
Your account information (email address) is never shown publicly. The display name on your review is whatever username you set during registration — you can use a name, a handle, or anything that doesn't identify you. BetVouch does not publish your email address, IP address, or any other personal data alongside your review.
The most helpful reviews describe a specific experience: what you deposited, how long a withdrawal took, how the support team handled a problem, or what a bonus's actual wagering requirements turned out to be. You don't need screenshots or documentation to post a review, though if you file a formal complaint through BetVouch, attaching evidence (emails, chat transcripts, screenshots) will help our team mediate on your behalf.
Yes. Log into your BetVouch account, go to your profile page, and find the review you want to change. You can edit the text or rating at any time. If your situation with the casino changes — for example, a delayed withdrawal eventually cleared — updating your review is encouraged. You can also request deletion through your account settings; deleted reviews are removed from public view within 24 hours.
Each casino's overall score is a weighted average of two components: the editorial review score, assessed by BetVouch reviewers against six published criteria (licensing, game fairness, withdrawal speed, bonus transparency, customer support, and responsible gambling tools), and the aggregate score from user reviews. User reviews carry more weight the more of them there are. The full methodology is described in our Editorial Policy.
Editorial reviews are written by named BetVouch contributors who have tested the casino firsthand — registered an account, made a deposit, played, requested a withdrawal, and contacted support. Each review is fact-checked by a second reviewer before publication. Authors are identified by name on every review page. We do not publish editorial reviews written by AI or by people who haven't used the casino.
No. BetVouch's only revenue is monthly subscriptions that casino operators pay to access advanced tooling — widgets, analytics, AI-assisted reply drafting, and dispute mediation. Claiming a profile and responding to reviews costs operators nothing. No payment of any kind — subscription or otherwise — influences a casino's editorial score, user rating, or search ranking on this platform. Rankings reflect review data only.
Any user can flag a review using the "Report" button on the review itself. BetVouch moderators review flagged content within five business days. If a review is found to violate our moderation policy — for instance, if the reviewer has no verifiable experience at the casino, or if there's evidence the review was paid for — we remove it and record the reason. Operators cannot request removal of reviews simply because they are negative. Our moderation policy is published in our Terms of Use.
Go to your casino's BetVouch profile page and click "Claim this profile", or register a business account at /business and enter your casino's domain. BetVouch will ask you to verify that you control the domain using one of four methods: clicking a verification link sent to an email address on your domain, adding a DNS TXT record, uploading a small HTML file, or adding a meta tag to your homepage. Verification typically takes a few minutes for the email and file methods, and up to 72 hours for DNS propagation.