Privacy Policy

Last updated: 18 May 2026. This policy applies to betvouch.com and all services operated under the BetVouch brand. Material changes are notified by email to registered users at least 14 days before taking effect.

Who we are

BetVouch is a publication of VerifiedPress. VerifiedPress is the data controller for all personal data processed through betvouch.com.

  • Legal name: VerifiedPress
  • KVK number: 42028625
  • Registered address: Valkeniersdonk 307, 7326 KR Apeldoorn, Netherlands
  • Owner and responsible person: Marijan Karajanov
  • Privacy contact: privacy@betvouch.com

VerifiedPress is not required to appoint a Data Protection Officer under Article 37 GDPR at current scale. If that threshold changes, this policy will be updated.

What data we collect, and why

We collect only what we need for the purpose described. The lawful basis under GDPR Article 6 is noted for each category.

Account registration

When you create a BetVouch account, we collect your email address, a username, and a hashed password. We use this data to provide the account service. Lawful basis: performance of contract (Art. 6(1)(b)).

Reviews and content you post

Any review, rating, or comment you submit is stored in association with your account. Your display name appears publicly next to your review. Your email address does not appear publicly. Lawful basis: performance of contract (Art. 6(1)(b)).

Profile data

You may optionally add a display name and avatar. This data is visible to other users. Lawful basis: consent (Art. 6(1)(a)) — provided when you fill it in.

Contact form submissions

If you contact us via a form or email, we retain the message and your contact details. Lawful basis: legitimate interests (Art. 6(1)(f)) — responding to your enquiry.

Technical data

Our server logs record your IP address, browser user agent, the pages you visit, and session timestamps. We use this data to maintain security, detect abuse, and diagnose technical problems. Lawful basis: legitimate interests (Art. 6(1)(f)). For detail on cookies, see our Cookies Policy.

Newsletter subscription

If you subscribe to our newsletter, we hold your email address for that purpose only. Lawful basis: consent (Art. 6(1)(a)). You can withdraw consent at any time via the unsubscribe link in every email.

Business owner accounts

Casino operators who claim a profile on BetVouch provide a domain name, company name, and a billing contact email. Billing and payment data is handled by Stripe and is subject to Stripe's own privacy policy. Lawful basis: performance of contract (Art. 6(1)(b)).

How long we keep it

We do not keep data longer than necessary.

  • Account data — held for the lifetime of the account, then deleted within 30 days of a verified deletion request.
  • User-submitted reviews — retained as part of the platform's public record. If a review contains personal data you wish removed, contact privacy@betvouch.com.
  • Contact form messages — deleted after 12 months.
  • Billing records — retained for 7 years to comply with Dutch tax law (Belastingdienst).
  • Server logs — rolling 90-day retention, then automatically deleted.

Who sees it

VerifiedPress staff currently consists of one person: Marijan Karajanov. Your data is not sold, rented, or shared with third-party marketers or data brokers. We have no affiliate relationships with any casino, so there is no affiliate-tracking data sharing.

The following processors handle data on our behalf, each under a data processing agreement:

  • Hetzner Online GmbH (server hosting) — servers located in Germany, within the EU/EEA. Hetzner Privacy Policy.
  • Stripe, Inc. (payment processing) — EU data processing agreement under Standard Contractual Clauses. Stripe Privacy Policy.
  • Email service provider — used to deliver transactional emails (account confirmation, password reset). Data shared: your email address only.

If we are required by law to disclose personal data (court order, regulator request), we will do so and, where legally permitted, notify you.

Your rights under GDPR

Under EU Regulation 2016/679 (GDPR) and the Dutch Uitvoeringswet AVG (UAVG), you have the following rights:

  • Access (Art. 15) — request a copy of the personal data we hold about you.
  • Rectification (Art. 16) — ask us to correct inaccurate data.
  • Erasure (Art. 17) — ask us to delete your data, subject to retention obligations.
  • Restriction (Art. 18) — ask us to pause processing while a dispute is resolved.
  • Portability (Art. 20) — receive your data in a structured, machine-readable format.
  • Object (Art. 21) — object to processing based on legitimate interests.
  • Automated decisions (Art. 22) — we do not make legally significant automated decisions about you.

To exercise any of these rights, email privacy@betvouch.com. We will ask you to verify your identity before acting on the request. We respond within 30 days; for complex requests, we may extend this by up to two months with prior notice.

If you are not satisfied with our response, you have the right to lodge a complaint with the Autoriteit Persoonsgegevens (AP), the Dutch supervisory authority: autoriteitpersoonsgegevens.nl, telephone +31 70 888 8500.

Cookies

BetVouch uses a small number of cookies, all necessary for core site functions. We do not use advertising cookies or affiliate tracking cookies. For a full breakdown of cookie names, purposes, and durations, see our Cookies Policy.

Changes to this policy

If we make material changes, we will email registered users at least 14 days before the changes take effect. Minor corrections (typos, formatting, clarifications that do not change meaning) are made without notice. The "last updated" date at the top of this page reflects the most recent change of any kind.

For data subject requests and privacy enquiries: privacy@betvouch.com.

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