Customer Service

Customer Service

BetVouch is operated by VerifiedPress, a Netherlands-registered publishing entity. Support is by email. We do not operate a live chat or public phone line at this stage.

Support channels

General support
support@betvouch.com
For account questions, review queries, and anything not covered by a specific channel below. We aim to respond within two business days.

Editorial corrections
editorial@betvouch.com
For factual errors in casino profiles or editorial review content.

Complaint mediation
complaints@betvouch.com
If you have filed a complaint against a casino and need to follow up on its status. To open a new complaint, go to the casino's BetVouch profile and use the "File a Complaint" button.

Operator billing and subscriptions
operators@betvouch.com
For casino operators with questions about profile claims, subscription tiers, or billing.

Press
press@betvouch.com
For journalists and media enquiries.

Self-service

Before emailing, check the Help Center — it covers the most common questions about accounts, reviews, complaints, and operator profiles. The FAQ page has shorter answers to frequent queries.

Postal address

VerifiedPress (operating BetVouch)
Valkeniersdonk 307
7326 KR Apeldoorn
Netherlands

KVK: 42028625

Written correspondence is accepted but email is the fastest route for all support matters.

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